Other questions

Thanks for getting back to us, @js2020.

To isolate this, we can reconcile using a sample file. If QBDT didn't lock up, let's run the rebuild and verify data utilities. These tools clean, repair, and notify you of data damage within the file.

Here's how:

1. Go to the File menu, then select Utilities.
2.  Choose Rebuild Data.
3. Click OK.
4. Follow the pop-up window to save a backup.
5. Click OK when you see Rebuild has completed.

Once done, you can proceed with verifying the data:

1. Click on File.
2. Select on Utilities.
3. Click on Verify Data.
4. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.

 You can also check out these articles to learn more about data damage:

• Resolve data damage on your company file.
• Top data damage errors in QuickBooks Desktop.

Once done, try reconciling again to double-check.

Please let me know how it goes by leaving a comment down below or click the Reply button. I'll be around if you need further assistance.