Thanks for getting back, CBS3601.
The Audit Trail report can help us determine who created the duplicates.
- Click Reports at the top menu and select Accountant & Taxes.
- Select Audit Trail.
This should show you the username that crated the transactions.
Then, you can delete the duplicates manually.
If the steps provided by katherinejoyceO didn't work, you might want to try the Verify and Rebuild process. This would fix any damage issues that we are experiencing right now. Before that, it'd be best to update your QucikBooks release.
If you already did, I'd recommend contacting our Technical Support Team. They can pull up your account and review your file.
- Click Help at the top menu and select QuickBooks Desktop Help.
- Select Contact us and then enter that you get Reminder prompts.
- Select Continue.
- Choose either to Message an Agent or Talk to a Specialist.
Feel to get back to us if you require additional assistance about your transactions. Have a great day!
