Thanks for joining us here, @majorc3rd.
I'd appreciate performing the steps outlined by my colleague. Since the issue persists, I recommend running the repair tool for QuickBooks Desktop. This tool can help fix common errors that can affect the performance of the software.
Here's how:
- Back up your company file.
- Restart your computer. To ensure there are no programs that may affect the repair.
- Open the Windows Start menu, then select Control Panel.
Note: If you're using Windows 8 or 8.1, search "Control Panel" in the Windows Start menu.
- Select Programs and Features then Uninstall a Program.
Note: If you don't see Programs and Features, select Programs instead. Then select Program and Features.
- Select QuickBooks from the list of Programs, then Uninstall/Change.
- Select Continue, or Next.
- Select Repair, then Next.
Note: The repair should start right away, but it may take a while to finish. You can leave it running, and come back once it's done.
- Once done, select Finish.
Note: You may have to restart your computer to complete the repair.
- Update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security updates.
Also, if you encounter errors when switching to multi-user mode, check out this article to fix the issue: How to fix Error H202 and H505?.
I've also added an article that'll help you learn the task you can perform when switched to single or multi-user mode: Features available and tasks you can perform in single or multi-user mode.
Keep me posted on how it goes, @majorc3rd. I'll be around to help.
