I recently experienced reconciliation issues with my quick books online account for my business. That has happened a few times in the past and the folks on the quick books help line have been able to assist me get the account correct. This time when I asked for help via the Help button, someone called me back and then after looking at the issue, transferred me to a person that told me I had a corrupted database. I thought this was strange since the database is hosted by Intuit/Quickbooks. I asked many questions and all the person wanted to do was charge me $500 to fix the database or $750 to have an annual plan to fix the database when it gets corrupted in the future. We declined his offer to fix the database and using the help button asked for a call back again. The new customer support person explained that this was a scam. Has anyone else experienced this? What concerns me most is that Quickbooks help called me back and then transferred me someone that is working the scam.
