robschiff
Level 1

Other questions

Thanks for the reply and information.  After some investigation, I just found out that one of the folks that works on our team googled intuit support and found a number  that lead to scam.  She called, they answered Intuit Support and then transferred her around to the person that attempted to steal money from us via the corrupt data base story

 

The folks were very sophisticated and wanted a few hours connected to her machine via team viewer.  Luckily I have a very strong IT background and she came to me since she felt confused about a corrupt data base.

 

I am now confirming that the machine is not compromised.

 

We called support via the Help button and call me back and the support team helped with the duplicate transactions.

 

May I suggest that Intuit provides education to there user community on these scams.  Emails, banners and other methods to educate your user base is needed.  You are the market leader and will always be a target for the bad guys and gals.

 

Lastly I share this story so that others who search this forum will know that this is a real issue and to be careful out there.

 

Thanks...