I can help you log in to your account, @Randy B1.
Can you tell us more about the error you're having when trying to log in to your QuickBooks Desktop account? That'll help us check to see if there's an ongoing issue with it.
You can get an error upon logging-in to QuickBooks when:
- The accountant or user logging into the company file is using Remote Access and did not log out from a previous session.
- The user is already logged into the company file from a different workstation.
- An electrical problem caused an issue in the network.
Here are the solutions that can fix this error:
- Run Quick Fix my Program from the QuickBooks Tools Hub.
- Restart the server that stores and hosts the company data file.
- Log in as a different user.
- Restore your latest backup and reenter data
For detailed steps, check this article: Error: The attempt to log in with the user name Admin failed.
I'm always here if you need more help with logging in to the account. Keep safe and enjoy the rest of the day!
