Welcome to the Community, @joel26.
We want to assist you with your balance concern in QuickBooks. However, we need more information about it to provide the right resolution and to get this sorted out promptly.
Which part or section it's showing a big difference to the figures? Any additional information you can add is much appreciated.
If you're referring to the balance in QuickBooks not matching your bank statement, there are several possible causes you can check. For the beginning balance, the system calculates the figures depending on the account (if already reconciled before or not).
I suggest you visit the About beginning balance discrepancies article. It contains the details you need about how the account balance is calculated.
Also, If there's a need to correct the opening balance, I suggest following these steps:
- Go to Settings ⚙️, then select Chart of Accounts.
- Locate the account, then go to the Action column and select View register.
- Find the opening balance entry. Tip: If you've got the Date column sorted from newest to oldest, the opening balance entry may be at the end of the list.
- Select the opening balance entry.
- Edit the amount. Tip: If you're not able to edit the amount directly on this screen, in some cases you can edit by selecting the Edit ✎ icon.
- Select Save. Your change will not be saved if you navigate away from the register without saving.
For additional reference, I've attached some articles you can use to learn more about fixing the account balances:
Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.
