RenjolynC
QuickBooks Team

Other questions

I'm here to share some steps to help you fix the error, the_tile_setters.

 

QuickBooks Desktop uses Internet Explorer as the default browser. When you're getting a script error, It's possible that a web page issue is preventing you from opening the program.

 

Let's try to configure your Internet Explorer by following these steps:

 

  1. Open your Internet Explorer.
  2. From the Command Bar, select Tools.
  3. Choose Internet Options and go to the Security tab.
  4. Click Trusted Sites, and select Sites.
  5. In the Add this website to the zone field, enter *.intuit.com and click Add.
  6. In the Trusted sites window, un-check Require server verification.
  7. Close the Trusted sites window, and un-check Enable Protected Mode.
  8. Close the browser.

Once done, open your QuickBooks Desktop again. 

 

If you're getting the same result, I recommend reaching out to our Customer Care Team to further investigate the error. Before doing so, please check out our support hours here

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

Please let me know if you have any additional questions or other concerns with QuickBooks Desktop. I'll be around to help you out again. Thanks.