Let's make sure that this gets sorted out and I'm here to help you log in, chromologicIT.
It seems that you've already done a series of troubleshooting steps to fix the issue. We appreciate your patience in trying all the possible solutions.
We didn't receive reports about being looped back to the original sign-in prompt. I recommend contacting our support team to help you check if there are also other users who are experiencing the same. This way, they can investigate this further. Also, they have the tools to pull up your account in a secure environment.
Here's how to reach them:
- Open QuickBooks.
- Go to Help, then select QuickBooks Online.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
I've included these help articles that you visit in case you have few questions about QuickBooks Online.
Feel free to let me know if you need anything else about accessing your QuickBooks account. I'll just be one post away if you need further assistance.
