I have tried to connect with chat line and it wont let me print / type. its like the keyboard is froze just on your chat and other contact submit area. Both arent working. Please try going to the "Help" as you are advising us quickbook users to do. There are not clear options as you say there is, to click. Please let me know how I can email or chat with someone. This error that I have 2107 , I get every year when setting up new company file for same "company" I just like my years separate. Same subscription, same payroll subscription and product numbers and same Fed ID number. So I know that is the issue but your team has always taken over my mouse and just did the 123 remote thing and fixed it. Sometimes it took hours but they fixed it. I cant correct this issue on my end as a customer. I have had QB for 20 years and upgrade so I have always had the current. I have enterprise 2019 but will probably update once this is fixed.
