GlinetteC
Moderator

Other questions

I understand what you're feeling now, Lawrence61. I also sometimes need assistance from someone if I'm experiencing difficulties while working on my account. 

 

I'm here to ensure you can connect with our Customer Care Support Team, so they can take a closer look into your specific account in a private 1-on-1 setting and determine the reason why you're getting the 2107 error message and troubleshoot it for you.

 

Here are the steps on how to reach out to them:

 

  1. Click on this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks product.
  3. Select which edition of QuickBooks Desktop you're using.
  4. Enter "getting error 2107" in the What's your question? box.
  5. Click on Continue.
  6. Choose on either to Chat with us or Have us call you options.
    choose.PNG

That's it! One of our live support agents should help you with getting rid of the error message.

 

Please let me know if you have any other payroll concerns. I'm always ready to help.