Thanks for joining this thread, al-amin.
We're committed to ensuring the security of our customers' information and also the products. That’s why the contact information for support is no longer available on our webpage.
To get in touch with our Technical Support Team, you can schedule a callback or chat with an agent for real-time assistance. We’ll have to go to the Help menu of your company file for the contact information.
- Click on the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
- Scroll down to choose the Contact us link to open the Contact Us screen.
- In the Tell us more about your question section, enter the issue or topic in the field box.
- Press the Search button to display the Get Phone Number or Start a Message button.
Here’s a link that lists our support types and hours. It contains some links on how to reach us if you’re unable to get into the product: Contact QuickBooks Desktop.
Since your QuickBooks Pro 2020 is hosted by Amazon Cloud, I recommend reaching out to their customer service. They have the tools to determine where the issue is stemming from. Then, help make sure you can access your data files.
I’m adding a link that contains tips and resources to keep your company information secure. Click here to access the Intuit Security Center.
Please let me know if you have further questions or concerns about QuickBooks. I’ll get back to answer them for you. Have a good one.
