RCV
QuickBooks Team
QuickBooks Team

Other questions

Let me share some information about negative amount in Accounts Receivables (A/R), Jin Chong. 

 

The AR has a negative balance when it has more credits than debits, because it would be the opposite of its normal balance. Also, negative A/R is a correct posting of an unapplied customer credit. If you want to apply the credit an invoice, just follow the steps below:  invoice. Here's how: 

  1. Go to the Customers menu, then select Create Invoices.
  2. Choose the customer from the Customer:Job drop-down.
  3. Enter the necessary information.
  4. Click Apply Credits.
  5. Hit Yes to confirm the changes.
  6. In the Apply Credits window, select the deposit from the Credits tab. (Make sure the amount is the same with the invoice)
  7. Click Done. (The invoice will be marked as paid)
  8. Hit Save & Close to save the invoice.

 

To learn more about Account Receivables, see the Accounts Receivable workflows in QuickBooks Desktop article. Visit our Help Articles page for more insights about managing your business in your software.

 

I'm just one post away if you need a hand with running A/R reports or any QuickBooks related. Just reply to this post and I'll get back to you. You have a good one.