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Let me help you switch to Multi-user mode, becky3199.
In the company file, click File on the top menu. Then, tap Switch to Multi-user Mode and click Yes to confirm. To learn more about multi-user mode, see the Features available and tasks you can perform in single or multi-user mode article. If you need to set your company file to open in Multi-user by default, just check the Open file in multi-user mode option. Let me show you how:
- Click the File menu.
- Choose Open or Restore Company.
- Select Open a company file, and then click Next.
- In the Open a Company window, tap the Open file in multi-user mode box at the bottom.
The multiuser mode will be enabled each time you open the company file from the computer. You can do this on every workstation. Visit our Help Articles page for more insights about managing your business in your software.
Feel free to update us after performing the solutions, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. You have a good one.