Other questions

Thanks for joining in on this thread, CJT3.

To verify, are you having issues printing the label? If so, let's check the following before you start troubleshooting.

• Ensure that your QuickBooks Desktop is updated to the latest release.
• Your computer is connected to the printer and that the printer software is installed.
• For specific printing error messages, you may search the QuickBooks Support site for the exact error.

Once done, check if your printer can print outside of QuickBooks. 

Here's how:

1. Click Start and browse to Notepad.
2. Enter some text and choose File, then Print.
3. Select the correct printer and select Print.

If you're getting the same result, you can follow the rest of the solutions in this article: Resolve printing issues.

Then, try to print your label by following the steps provided by my colleagues above.

Please let me know if you need something else. I'll be around to provide the solutions. Take care and stay safe!