I commend you for performing some troubleshooting steps in fixing this issue, @jlccleo.
I'll make sure you'll be able to access your QuickBooks Desktop (QBDT) seamlessly. I'd recommend updating your QBDT to the latest release to ensure you'll have the latest features and fixes.
If the issue remains, I propose downloading the QuickBooks Tool Hub and run the Quick Fix my Program to fix this. This tool scans your QBDT for errors and resolves them right away. I'd be glad to guide you how.
- Close your QuickBooks.
- Download our QuickBooks Tool Hub
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install.
- When the install finishes, open the tool hub on your Windows desktop.
- Select Program Problems.
- Click Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
You can also check this article for more details and additional troubleshooting steps: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Once you're all set, feel free to utilize this resource for guidance in managing your accounts. This contains details on how to reconcile your accounts and how to fix it in case you'd encounter some errors: Learn the reconcile workflow in QuickBooks.
You're always welcome to get back to me if you need further assistance managing your company files or with our QBDT. I’ll be more than happy to work with you again. Have a good one!
