ajs31323
Level 1

Other questions

I email invoices to customers. I have added my own email in Bcc.  When I have sent an invoice I check to make sure it went, using the 'Sent Email' tab on the customer file.  When I receive it in my email, I simply save it to the custom file in my email folder. 

 

Occasionally, however, an invoice will show as sent, on the 'Sent Email' tab, but did not actually send.  If I do not blind copy myself, how would I know that the invoice had not been sent? What am I doing wrong? Some invoices go through easily, while some seem to be lost in space. 

 

Any suggestions would be appreciated.

Thanks,

Angie