I can see the effort and time you exhaust to update your payroll account, RJW2792.
Upon further research, I've found that this is currently under investigation by our product engineer team (INV-59171). I'd recommend communicating with our Customer Care Team to add you to the affected users. This way, you'll receive an email notification whenever an update becomes available.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.
For more details and for you to be guided about our support hours, you can check out this link: Support hours and types.
Keep me posted if you need anything else concerning payroll. I’ll be right here to help you.
