pjmitchell55
Level 3

Problem with "rules" in bank feed

Using QB Premier Contractor 2020.

 

In our bank feeds, there is an item that keeps coming through that seems that a "rule" is being applied.  I do not want it because even though the same payee, the account can differ.

 

My problem - I searched the rules list  to find it so I can delete it, and it is definitely NOT on the rules list !!?? (I have gone back multiple times!)   Not sure if there had been one automatically created that I then perhaps deleted, knowing the details can vary.  That could be, I just cant remember.  But why is it coming through with a rule applied if no rule exists?   OH - it says "Cha" in the status, and is checked off.

 

I did run the verify data function since that seems the first thing people suggest.  Nothing. 

 

Any help? Thoughts?