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Problem with "rules" in bank feed
Using QB Premier Contractor 2020.
In our bank feeds, there is an item that keeps coming through that seems that a "rule" is being applied. I do not want it because even though the same payee, the account can differ.
My problem - I searched the rules list to find it so I can delete it, and it is definitely NOT on the rules list !!?? (I have gone back multiple times!) Not sure if there had been one automatically created that I then perhaps deleted, knowing the details can vary. That could be, I just cant remember. But why is it coming through with a rule applied if no rule exists? OH - it says "Cha" in the status, and is checked off.
I did run the verify data function since that seems the first thing people suggest. Nothing.
Any help? Thoughts?