Let me add some insights about creating inventory after setting up to QuickBooks Commerce, @ttlancher.
The second agent was right. Once you set up your QuickBooks Commerce, you will not have an option to manage products in QBO. The reason for this is that QuickBooks Commerce has another way on how to set this up.
What we can do is add the product to your QuickBooks Commerce. Remember also that when setting up your items, it must reflect your business.
To add the product manually, here's how:
- Go to Inventory, then select Products.
- Click Create New.
- Follow the instructions.
- Fill in the details of the purchased product.
- Once done, choose Create Product.
If your sales channel is connected to QuickBooks Commerce, you can add your products to your inventory. For detailed steps, please see this article: Get started with your inventory in QuickBooks Commerce. It covers some ideas on how to handle products and a relevant video you can use for visual reference.
I'm also adding this link to help you access and set up QuickBooks Commerce from within QuickBooks Online. It includes relevant information on how you can explore the product.
Hope that clarifies everything. If you have other questions about creating inventory, just let me know in the comment section. I'll be around to help you. Have a pleasant day.
