Jamie-W
Level 2

Other questions

Thank you but that also does not work.  The Automatic Password Reset Tool doesn't work for QuickBooks Desktop 2020 or newer.  I get this message (see attached screenshot) when I try to download it and choose 2020+.  But when I try to reset the password from within the program, it doesn't let me, it just opens the help window.  

 

I still have access to the other dozen companies I have created in the past, the only issue is this one new company I'm trying to create.  I can't risk losing access to the other companies, but I really need to be able to create new ones like I've always done.  Please send me instructions for the remote-in help because I'm completely frustrated.