I've had many, many versions of QuickBooks, currently using QB 2021 Premier. The sort problem JUST started today, out of the blue; every time I switch from the customer window to another one and back, it's gone back to flat. All I've done today is update payroll (there were no updates). Nothing else. Why would it do this? I hope this isn't the beginning of the same headache others are talking about here.
There are so many issues that seem so simple (to be fair, I don't know what it would take to fix them and can't know if they're actually "simple") ... Year after year after year we're told to leave a comment for support, that it will be corrected in an upcoming version -- and these never, ever are fixed. Many years ago the Search function stopped working; it worked fine up until it broke. After much searching I found a post explaining that the function had basically been removed (although it still sometimes worked) because they found a security issue in the code. Still waiting for that to be fixed. The promised "fixed in a future release" hasn't yet happened. Search is different from Find, and I relied on it heavily back when it worked. To me, it seems the "upgrades" and annual versions QB releases are for the most part cosmetic. I'd rather they focus on the actual (mal-)functions in the software than the appearance. It seems clear the people writing programming for QB aren't end users.
