I want to make sure you're able to track your projects, @NeedSomeGuidence.
When you track projects with QuickBooks Time, make sure it is set up correctly. If the project is added in QuickBooks Time, you need to select an existing customer existing customer or sub-customer from the provided list to use it as a project.
If you add a new project that is not listed, add that project in QuickBooks first, then import. It will be added as a Customer in QuickBooks Time. Skipping this option will not sync the data to QBO.
Refer to the steps in this article to review your settings: Set up and use projects in QuickBooks Time
Thanks for your time posting here today. Visit us anytime if you need help with your QuickBooks Time integration with QuickBooks Online. Have a nice day!
