I’ll be glad to provide you with the steps to get a callback, @gayle55. Here’s how you can request a call back from one of our representatives to assist you further regarding the refund of your cancelled subscription.
- Sign in to your QuickBooks Online Company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
· Start a chat with a support expert.
· Get a callback from the next available expert.
· Ask the community to get help from businesses like yours.
For further details about the support hours, you can check out this link to reach support at the right time.
At the same time, you can always post your other concerns here in the Community. We always make sure that every concern is addressed. Have a great day!
