Hello there, @DreHines.
First of all, you've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details of what you were experiencing, I would be happy to take a look and help get it taken care of.
On the other hand, being able to select the Get a callback option for our support is available during our office hours. This is from Mondays-Fridays 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Make sure to reach our Customer Care Team during these hours.
You can contact them again by following these steps:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click Contact us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Once done, you can close the callback window by clicking the "x" option (closing the window will not lose your spot).
In the meantime, you can go through the following article to help you manage your account in QuickBooks account: Help Articles for QuickBooks Online.
Also, you can leave a reply to this post, so we can work with your concern together. Please know I'm ready to assist further. Have a good one.
