Hello, EWagner.
Since the last post, I'd like to share some details regarding the customer list view issue. I'll also show the way on how you can handle this.
The customer list view issue was reported sometime ago, but the cases were closed since we needed to gather more data for investigation.
However, our agents can open a new one and pass this along to our engineers. You'll want to contact them to start the investigation process. Here's how:
- In QuickBooks Desktop, press the F1 key.
- This will bring up the Help window, click on the Contact Us button at the bottom.
- In the box, type something like "re-open investigation regarding the customer list view issue."
- Hit Continue.
- Select either the chat or the phone option.
In the meantime, consider running the Customer List window in flat view.
After the investigation process, do you need help customizing your financial reports? This article will guide you through the process: Customize reports in QuickBooks Desktop.
I welcome any other questions you might have regarding your lists. If you'd like to record specific customer or vendor transactions, please let me know. I'm here to help.
