Payroll and STP

Hi julie160,

It's good to know that the employees are showing that they have access to the Employee Portal Settings.

We recommend you resend the email activation link to the employees by going to the employee details.

Here's how:

1. Click on Employees tab.
2. Click on one of the employees name.
3. Click on Employee Portal Access.
4. Click on the hyperlink resend activation email.

Once done, have your employee's check their email and accept the invitation link.

You may want to check this article for more information about How to access and use the Employee Self Service Portal [VIDEO].

Drop a comment below if you need more help with QuickBooks Online Payroll. I'll be sure to get back to you as soon as possible.