Can you please provide more details about the issue you're experiencing with your payroll? Are there any error messages that you're seeing? This information will help better understand the problem and assist you more effectively, Trish1.
In the meantime, you can log into your QuickBooks Online (QBO) account using a private browsing window. This mode doesn't save your browsing history, cookies, or data, often providing a fresh start that can resolve temporary glitches.
Here are the shortcut keys:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
- Press Ctrl + Shift + N(Microsoft Edge)
Once done, you can work with your payroll again. If everything is fine, return to your main browser and clear the cache to free up space and potentially improve your device performance. If the the problem continues, consider switching to another browser.
To give you information on how you can you can easily add new tasks as well as review upcoming ones for a given pay run. I've added this for you: Manage Pay Run Tasks.
Additionally, if you want to check information about your employees after completing payroll, here are the available reports that you can use: Learn About QuickBooks Time Reports.
Please let me know if your referring to something else or if there's anything that you need help with involving payroll or any other inquiries. I'd be glad to assist you further.
