ShangY
QuickBooks Team

Payroll and STP

You deserve reliable and effective support, and it's not sufficient that you've been left without clear guidance, @zapkvrLet’s work together so you can get the support you deserve.
 

Before we proceed, may I ask if you have tried the suggestions mentioned above? If you have already done so but are still unable to set up the super deduction, I recommend contacting the appropriate Live Support team for immediate assistance.  
 
Here's how to contact the correct support team within your QuickBooks product:  

 

  1. Click the Help (?) icon at the top.
  2. Proceed to the Search tab and enter your concern in the Search box to activate the Contact Us button located at the bottom.
  3. You can choose to chat with a live expert or get a callback from the next available support.

 

You can reach them by phone on weekdays from 8:00 AM to 7:00 PM. If you'd prefer a callback, you can request one on weekdays from 8:00 AM to 6:00 PM, and a support expert will get back to you as soon as possible. For chat, they are available on weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM. 
 
Feel free to get back to us if you have further concerns.