JenoP
Moderator

Payments

It's good to know that you can see location of the attachments, Mike.

 

Before going in to the repair process, I'll share a few more steps to re-link the attached documents. Here's how:

 

  1. Open the location where your company file is stored and open the Attach folder.
  2. Open the folder with the OLD company file name.
  3. Copy and paste the contents of the Inbox folder into the Inbox sub-folder of the folder with the new company file name.
  4. Copy and paste the contents of the Txn folder into the Txn sub-folder of the folder with the new company name.

Once everything is transferred, proceed to the repair process once again. Check out this article for more details: FAQs and Common Issues For QuickBooks Document Center.

 

I'll be around to answer if you have follow-up questions when moving the file and attachments. Thanks!