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Payments
Ok Come QB all this time reading your steps and suggestions on how to try and recover attached files how bout shifting that time to solving the problem. In this day an age people have eliminated hard copies and file cabinets. We want to scan our bills or receipts and attach them to our payments. That attachment paper clip should show visibly on every transaction in the register without having to open each transaction to see if the paper clip icon is there and every attachment should reside with its transaction in every back up so you can access your file anywhere and have it complete. What's the huge benefit to QB cloud if when you open your file elsewhere which many of us do and all of our attachment files are not residing with our QB file. Time to fix this problem as the steps being outlined for us all to try are really ridiculous. I have been a QB user for more than 20 years. I have been attaching files for the past 2 years and all are gone. Fix this or I will look, for the first time for a new program that keeps my attached files as part of my company file. An attachment must become part of the file permanently !