Catherine_B
QuickBooks Team

Payments

Welcome to the Community, intelivant consulting!

 

I do appreciate the detailed steps you've provided. The system thinks that the $1,600.00 you applied to the payment already includes the late fee. When you pay the remaining balance of the invoice, QuickBooks will still think that it includes the late fees which will automatically be assigned to the said accounts. 

 

You can manage the affected accounts through the transactions journal. I'll show you how:

 

  1. Open the payment you created.
  2. In the Receive payment page, click More at the bottom menu.
  3. Select the Transaction journal option. 

From there, you'll see the account and amounts affected by the payment you created. If you need more help with managing your late fees, you can check ou this article: Set up and apply automatic late fees to invoices.

 

We also have Community Help articles that will give you more details in any section with QuickBooks you need assistance with. 

 

Feel free to leave a reply below or post again. The Community is always available 24/7. You take care and have a great day!