Rose-A
Moderator

Payments

Hi, ANACNRVP.

 

If the disputes are downloaded transactions, delete the check you've created and from the baking page, simply click the Add button to record the expense plus the fee to QuickBooks. This will help ensure the statements reflects the data for the month.

 

As for the categorization of your transactions, you can consult and work with your accountant.

 

You can go through the following article. This will provide you more information on how to deal with disputed transactions in QuickBooks Online: Handle chargebacks and retrieval requests for QuickBooks Payments.

 

Let me know if you still need help with disputed transactions or anything in QuickBooks, I'll be here to lend you a hand.