Yes, the charge will be credited back to your customers' credit card, truk4u.
If you choose to reverse a credit card transaction, here are the steps you can follow:
- Log into your QuickBooks Payments account.
- Choose Processing Tools, then Reverse a transaction.
- Find the transaction you want to reverse, then click Search.
- Select the transaction from the list, then click Submit.
The credit can arrive within 2-4 business days or not until the end of your customer's billing cycle. The bank that issued your customer's credit card controls this timing.
Also, transactions processed online in the Merchant Service Center can't be downloaded to QuickBooks. To keep your accounts up-to-date, enter a reversal manually in QuickBooks by creating a refund.
Let me know if you need anything else or post again if you have any other QuickBooks issues. I'll be right here to help you.
