MarkBr
Level 2

Payments

Thank you Ethel_A for the description of open transactions.

 

However I'm still at a loss of how to resolve my issue, let me try describing it again.

I'm making a deposit into my checking account of cash and checks using the following path

Transfer transaction from Cash on Hand Account -> Checking Account

Make Deposit transaction for Checks from Undeposited funds -> Checking Account.

This gives me 2 separate transactions in my Checking account

When I import in the bank transactions through the Advanced Bank Feed, I only see 1 transaction for the deposit total (the 2 above entries)

I can find and select the 2 transactions that I would like to match to - but then I get the error that I'm matching to an open transaction.  This doesn't make sense to me.

 

How should I deal with this issue?  It seems like such a "normal" and common process for a business to do i.e., deposit both cash and checks.