Had high hopes for doing payments right from quickbooks but after a few weeks of testing my experience so far with their processor Melio has been super disappointing.
Overall the integration seems very clunky and common sense fields like "check delivery address" do not automatically populate over to Melio.
Worse than the integration though has been the customer service which is only active during EST business hours and they are overall not responsive enough via chat.
The major issue I am having right now is an error message every time I try to re-initiate payment for a vendor whose initial ACH payment bounced back due to some error in their account info.
Also funds to cover that ACH payment were drawn from our payor business account 17 days ago still but have not been refunded back to the account even though the payment did not go through.
At this point I'm afraid that Melio does not meet the standards of the other apps that Quickbooks has integrated into the platform and may be un-usable after putting in a lot of time to make it work.
