GebelAlainaM
QuickBooks Team

Payments

Welcome back to the Community, @Robert_Benjamin. I appreciate you doing the basic troubleshooting process. Let me provide you with some information regarding your concern.
 

To further assist with your concerns, I suggest contacting the developer support of Melio. Here's how to contact the Developer Support:
 

  1. Go to Apps.intuit.com.
  2. Type in the Melio app in the search bar.
  3. Select the Contact tab or the Support tab.
     

I've also added an article that will guide you through the correct timing for paying your bills.
 

Feel free to get back here in the Community if you need more help. We are always happy to assist you. Take care and have a blast!