MadelynC
Moderator

Payments

I hear your sentiments, and I can see how this online payments feature impacts your QuickBooks experience, @Tl27.


As mentioned by my colleagues in this thread, there are possible reasons why your application was denied. Since you encounter the same situation, it would be best for you to contact our support team. They can review your application further and help you find more solutions.


Here’s how:

 

  1. Log in to your QuickBooks Online account.
  2. Select the Help (?) menu.
  3. In the Assistant window, type in “Talk to a human” in the field.
  4. Enter “Online payments application,” then go to the Contact option.
  5. Choose a way to connect with us:
    • Start a chat with a support expert
    • Get a callback from the next available expert


Here’s an illuminating guide that provides information about its processes, funding status, and how to efficiently manage it: QuickBooks Payments FAQ.


Don’t hold back to drop a comment below if you have any other questions or concerns besides this application. We’ll always be here to help. Keep safe!