Hello! Would you mind sharing your ZenDesk Ticket #? Also, were you able to get any answers from Melio as to why this occurred? Melio advise me they have never seen this before-but......
I am very concerned if this can happen once what is prevent it from happening again & again? I am currently looking at other direct deposit alternatives as I currently have 6 open trouble tickets with Melio and there is no sense of ANY urgency to resolve issues. Customer service is SEVERELY lacking since they removed specific account reps.
Very Disappointed--- Since Quickbooks partners with Melio, Quickbooks should be leary recommending this service!
