Thanks for posting here in the Community space,
I understand how you feel, and I'm here to assist you so that we can meet your business needs once more.
QuickBooks Online is more user-friendly, has more automation, better invoicing, and is easier to navigate. It appears that you are subscribed to QuickBooks Online Simple Start, which is why you're unable to create a bill. This type of transaction is available in QuickBooks Online Essentials, Plus, and Advanced.
If you want to take advance of this feature, I recommend upgrading your subscription to a higher version that has this capability. Otherwise, you may want to create checks or expenses after you've paid your vendor since Simple Start doesn't have the option to create a bill.
Here's how to create a check or expense:
- Click the Plus sign (+) icon.
- Choose Check or Expense.
- Fill in the necessary fields.
- Hit Save and close or Save and new.
On the other hand, enter a billable expense for an expense incurred on your customer's behalf while performing work for them. However, this feature is in Plus and Advanced subscriptions only. Refer to this article for a complete guide: Enter billable expenses.
I've also included this resource in case you want to track business expenses paid with personal funds: Pay for business expenses with personal funds.
Let me know if you need anything else, I'll be around to help you.
