I want to ensure you can add your bank account for payments, amazinggrace.
Before we proceed, are you getting an error message when attempting to add your account? Any additional details will help me provide a timely solution.
In the meantime, let's do some troubleshooting steps to fix this. You can open a private window and check to see if this has something to do with our cache.
Here's how to access incognito mode in some of the most commonly used web browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Option + P
If you can successfully add your account, go back to your main browser and clear the cache. Otherwise, use other supported browsers as an alternative.
If the issues persist, I suggest contacting our Customer Care Support to have this investigated.
The Community is always here to listen and help if you need anything else.
