Years ago I processed credit cards through Intuit payments. In fact, I used several Intuit products because I thought it WAS a good company. At that point the original fee was refunded and there was no other charge for a refund. I assumed it was the same way with QuickBooks Payments. I was wrong! It's basically a double charge when you issue a refund with no income to offset the fees. Shame on you Intuit! I will not do that any longer. This is just one more disappointment with QuickBooks Online and Intuit in general. I will be open to other solutions in the future. Surely they have competitors?
