My customer paid the same invoice twice and I accidentally deposited the second check resulting in duplicate payment.
1. How do I record the deposit for the second check/duplicate payment in QB since there are no invoices to attach it to?
****** The check is one of several in a single deposit to the bank. I need to be able to reconcile this deposit.
2. How do I then issue a refund check to the customer for the amount of the invoice that was already paid?
***** I have QB Desktop. I have seen several posts on how to handle this with the online version but I have Quickbooks Desktop.
Thanks!
