JamesAndrewM
Moderator

Payments

Hello there,

 

You'll want to check the status of your online bill pay. See to it if it is still active. If so, and the option is still unavailable, it is best to connect with our QuickBooks Desktop Support, as it may require assistance from our Customer Care Team. Contact them for further guidance. They also have tools like screen sharing and guide you through the process.

 

Here's how you can reach them:

 

  1. Open your QuickBooks.
  2. Go to the Help menu at the top.
  3. Select QuickBooks Desktop Help.
  4. Type Contact Us in the search box. Then, click on Contact Us at the bottom.
  5. Select the way you wish to connect with support.

 

Please refer to this article for additional details: Contact QuickBooks Desktop Support.

 

I'll also leave these articles for future purposes:

 

 

Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe!