jimazcpa
Level 1

Payments

I just spent 45 minutes on the phone with 3 different departments only to find out what I just read above.  It is incomprehensible to me that INTUIT cannot provide an option on the customer side of paying the invoice which charges them based upon how they choose to make payment.  Hello.....2023!!  I don't want to just add a fee to my invoice.  That makes my fees look higher and that I choose to charge the client as opposed to the client making the decision to pay the convenience fee.  I have been with QB's for almost 20 years......this is a fail!