Hello I use QB online and I sent a client an Invoice for work done and she says that she paid it and sees that the money came out of her bank account but when she paid, the invoice link said it was unsuccessful. In my QB it does not say paid but shows it has been seen 5 times. I am still new to QB so I do not know much but when my last client paid, I got an email saying they paid and then it took a few days to deposit into the bank, which is normal. But I do not know what to do about this new client and her payment. Any way for me to know how to fix this or should she do it again?? Thank you.
