Thank you for the response. I may not have explained my situation properly as I don't know that this would fall under a bad debit.
Here is an example I am dealing with. Rental company sent the owners statement for 10/11/23 to 11/10/23 and showing a starting balance for the unit for that month as $0. The unit is vacant and we have a new tenant with a lease for 11/10/23 to 11/30/23 prorated at $1628. They report no income and expenses of $450.00. Leaving the unit with a negative (-$450) ending balance. I have reoccuring invoices set up for each unit for the monthly rent and rental fees deducted, but they collected $814 on 11/10/23. The rental company collected $814 on 11/10/23 and did not report the payment on the statement for 10/11/23 to 11/10/23 because it was in their undeposited fund ledger but also did not reflect the payment on the 11/11/23 to 12/10/23 either.
Something happens with this tenant and they do stay or move in. Now have a new tenant tenant moving in with a prorated rent that month of $518 for 11/25/23-11/30/23. The 11/11/23 to 12/10/23 statement shows a beginning balance of -$450, the prorated rent $518, the next month rental payment received for 12/1/23 $2295, fees collected from pervious tenant for damage $555, the regular management fee of $225.04, the management fee of $65.12 (for the $814 collected last month) and maintenance expenses of $3695. Which should leave a -$617.16. However, their statement shows -203.16 which per a discussion with them is reflecting the $814. collected and a $50 advance payment for the next month by the tenant. Since we ended with a negative balance I am trying to figure how how I reflect the $814 payment that was received but never listed as income on any of the statements provided by the management company.
