I appreciate you bringing this to our attention, @bengie. Let me guide you in recording this payment to reconcile your books in QuickBooks Online (QBO).
 

You have two ways to balance your books in QBO. Pay down a credit card or write a check. Below are the steps to record the credit card payments.

To pay down a credit card, here's how:

1. Select + New.
2. Under Money Out (if in business view) or Other (if in accountant view).
3. Choose a Pay-down credit card, then select the credit card where the payment was made (enter the payment amount and the date).
4. Select the bank account you paid the credit card with.
5. If payment is made with a check, select I made a payment with a check. In the Check No. field, enter the check number, or enter the EFT number if paid electronically.
6. If you want to add notes or file attachments, select Memos and Attachments and follow the instructions on the screen.
7. Select Save and Close.

 If you made a credit card payment using a check, you can record it in QuickBooks by creating a check. Here's how:

1. Select + New.
2. Under Vendors, select Check.
3. In the Payee field, select the vendor name for the credit card payment.
4. Enter a mailing address and payment date.
5. In the Check No. field, enter the check number, or if paid electronically, type the EFT.
6. Enter the category details, description, and payment amount.

       7. Enter notes under Memo.

       8. Select Save and Close.

I've added these articles to help resolve ending/beginning balance issues and reconciliation mistakes in QuickBooks Online:
 

• Fix issues the first time you reconcile an account.
• Fix issues for accounts you've reconciled in the past.
• Fix issues at the end of a reconciliation.
   

Please keep me posted on this thread on your progress with balancing your books in QBO. I want to make sure you're taken care of. Have a good one.

 




       
   

If I choose the checking account as the payment it is coming from will that cause a deduction from the checking account? Or will it just record the payment? The checking account has been reconciled so we can't have another deduction coming out of this account. I appreciate it!

Thank you for replying on the thread, bengie322.

Since this is a payment for a cost, it will be deducted if you select the checking account. If you don't want this to affect your checking account, I suggest that you record the payment depending on the account it was deducted from.

For extra guidance on how to record the payment, I also advise getting in touch with your accountant.  

Moreover let me share some articles to assist you manage your reconciliation:

• Reconcile an account in QuickBooks Online.
• Get bank statements directly from your bank when you reconcile in QuickBooks Online.
• Get bank statements directly from your bank when you reconcile in QuickBooks Online.

If you still need assistance with your reconciliation, you're free to leave a response or start a new one. Have a great day and take care.