JakeTYondr
Level 2

Printing invoices from closed periods requires password?

Hi All,

 

I have a business which creates several hundred invoices each month.  It is fairly common for customers to email us and ask for another copy of their invoice.  It used to be that all users could go in and print an invoice from a closed period.  Recently QBO changed settings or something.  Now, to be able to print an invoice, or even share a payment link, QBO prompts for the close password.  This does not seem correct.  Printing an invoice should not edit the transaction.  Printing the invoice should not require the period end close password.

 

What setting do I need to change to fix this?

Solved