I want to ensure this is taken care of, @TTOLER.
We have an open investigation about the sales tax not being included on recurring Sales Receipts. Rest assured that our engineers are working on this to provide a permanent solution.
I recommend contacting our QuickBooks Support Team to be added to the affected users list for email updates on the investigation's status and resolution notification. To expedite the transaction, provide this investigation number INV-98342.
Here's how to reach them:
- Go to the Help icon.
- Select Talk to a Human.
- Enter a short description of your concern.
- Click on I still need a human.
- Tap Contact Us to connect with our live support.
- Choose to Get a callback.
Also, please review the recurring sales receipt you created, as no payments were processed. This is to double-check if there is an issue with its setup.
Additionally, you can utilize this article when personalizing your sales form. It provides further tips about handling templates: Customize invoices, estimates, and sales receipts.
If you have any further concerns about recurring sales receipts, please don't hesitate to share them with the community. Stay safe!
